Fuzzy reasoning approach for a postal company restructuring project

Abstract

Modern organizations and companies exist in time of progressiveness in almost all segments of life and work influenced by large, rapid and dynamic changes. In such conditions, business world is enforced to adapt to these changes. Character of resulting changes is such that leads to question the existing social theories, especially in the macroeconomic field. Project management is a new and specialized management discipline. The main goal of project management is an efficient project realization within the planned time and planned costs in the conditions of significant external and internal changes. In this paper we developed a fuzzy reasoning approach for a Postal company restructuring project management. We combined Fuzzy PERT method with Fuzzy Delphi for activity time forecasting and finding the critical path. This approach has been applied on a project of Serbian postal company restructuring and obtained results appeared as very consistent.