{"title":"Chapter 11 Expanding International Business via Smart Services: Insights from ‘Hidden Champions’ in the Machine Tool Industry","authors":"B. Kamp","doi":"10.1108/S1745-886220180000013012","DOIUrl":null,"url":null,"abstract":"The chapter provides practical insights into the hurdles that industrial suppliers must overcome in their attempts to achieve uptake of smart services by customers, particularly within a cross-border context.","PeriodicalId":411948,"journal":{"name":"Progress in International Business Research","volume":"25 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2018-11-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"6","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Progress in International Business Research","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1108/S1745-886220180000013012","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 6
Abstract
The chapter provides practical insights into the hurdles that industrial suppliers must overcome in their attempts to achieve uptake of smart services by customers, particularly within a cross-border context.