The relation between online protection regulations and the intention to ‎use e-services/age perspective : A case study from Hungary

Abstract

: As more regulations to protect privacy and security for online interactions is carrying out, as more complications to perform these transactions is coming forward, affecting the intention to execute these interactions online especially for old people. This study aims to reveal the relation between intention to use high secured e-services with the age of user. This study finds that there is a positive relation between the over-40 years online users’ ages and their retreating from completing online transactions due the complications of security and privacy procedures. Also, the study finds that 85% of people feel more comfortable to execute their transactions online with the high secure regulation, but from another perspective, 60% of persons between 40- 55 years old don’t prefer doing their transactions online due to the complication of transaction security procedures, where 92% of people over 65 are avoiding to do financial transaction online and they need another person help to perform it more than 82% of times.