Gender and Communicative Styles in Apologising Among Students of the University of Bamenda

Kendra Yaah Lawong, C. Nkwetisama, Hans Fonka
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Abstract

Lack of understanding of some social indicators, cultural values (values of apology) and the importance of face may lead to communication breakdown, discrimination and conflict. In this regard, this paper set out to identify apology strategies of male and female students of The University of Bamenda, to determine the attitude of male and female users of English in The University of Bamenda towards the use of face in social interactions, and to verify the extent to which culture influences their apology strategies. To carry out this study, 50 participants (made up of 25 boys and 25 girls among level 400 geography students from the faculty of arts) between the ages 20 and 35 were purposefully selected as respondents to our questionnaire. The findings indicated that the two genders have different strategies in offering apology and that the female gender apologises more than the male, this is demonstrated in the use of the difference theory. Also, most of the respondents felt that people are polite in most conversations to pass across their ideas or make the conversation good, this shows that most of them do not give pride of place to the issue of face in social interactions. Also, the findings indicated that culture and cultural practices influence social interaction between both genders. This, ties with a study conducted by Bataineh and Bataineh (2005) which was aimed at investigating the potential gender effects in American students’ use of apologies within the framework of the two-culture theory. The researchers recommended that, the use of speech acts specifically in apology strategies in male and female communication styles should be given more attention by students, teachers, curriculum developers, policy makers and governments so as to enhance its teaching, knowledge and usage by young Cameroonian speakers of English.
巴门达大学学生道歉中的性别与交际风格
缺乏对某些社会指标、文化价值观(道歉价值观)和面子重要性的理解,可能导致沟通破裂、歧视和冲突。为此,本文拟识别巴门达大学男女学生的道歉策略,确定巴门达大学男女英语使用者对社交中使用面子的态度,并验证文化对他们道歉策略的影响程度。为了开展这项研究,有目的地选择50名年龄在20至35岁之间的参与者(由文学院400年级地理学生中的25名男孩和25名女孩组成)作为我们的问卷调查对象。研究结果表明,两性在道歉策略上存在差异,女性道歉多于男性,这在差异理论的运用中得到了证明。此外,大多数受访者认为,人们在大多数谈话中都是礼貌的,以传递他们的想法或使谈话顺利进行,这表明他们中的大多数人在社交互动中并不重视面子问题。此外,研究结果表明,文化和文化习俗影响两性之间的社会互动。这与Bataineh和Bataineh(2005)进行的一项研究有关,该研究旨在在双文化理论的框架内调查美国学生使用道歉的潜在性别影响。研究人员建议学生、教师、课程开发者、政策制定者和政府应该更多地关注言语行为在男性和女性交际风格中道歉策略的使用,以提高喀麦隆年轻英语使用者的教学、知识和使用。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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