Autoresponder using Chatbot for Educational Services

Abstract

The Internet of Things (IoT) has had a significant impact on human existence. This branch of study will lead to the creation of technology and concepts that will enable humans to communicate with machines. that is specifically developed it for a specific job. Students and faculty members need to have access to educational service. When learning became fully electronic, during the Corona pandemic, every effort was made to strengthen services such as technical support and access to education materials. Chat bot is the most popular feature on Telegram which allows a third party or user to design bot functionalities based on user requirements. As a result, autoresponder messages can help solve a variety of issues, including searching for educational sources, accessing technical support channels, and FAQs, and easing the heavy burden on technical support that occurred during the COVID-19 pandemic. By developing this service, you may get reply by essential information to lecturers, students, and the academic community while saving time and handling many requests concurrently. Where the service has been developed to be available 24 hours to provide all data and access links directly without having to search for them.