Employment Information Services Adoption of Innovations

Abstract

The disruption of employment services provides new frontiers for job seekers to use, search and make work applications anytime and anywhere it suits them regardless of geographical boundaries. As a result, organisations and/or recruiters have migrated to online employment services which provide virtual access to information services. Job seekers knowledge and skills remain critical, as the increasing use of digitalised employment information services are rapidly changing from the traditional ways of how organisations make work opportunities information available to the society. Data collection and analysis was based on a review of document reviews on employment information services and job seekers as actors using such services. The focus of this article is to understand the process of how job seekers search for work and register as users on employment services settings. The findings highlight that job seekers no longer rely heavily on traditional ways of searching and making work applications such as using newspapers and other print publications to get information. Furthermore, employment information services adoption of innovation provides scholars with an opportunity to explore new phenomenology as change occurs continuously.