A. Pallegedara, V.S. Amaratunga, R. Gopura, P.D. Jayathileka
{"title":"AI Based Approach of Predicting the Credit Limits of Users to Middle Customer based Mobile Communication Services","authors":"A. Pallegedara, V.S. Amaratunga, R. Gopura, P.D. Jayathileka","doi":"10.1109/ICIIS.2006.365796","DOIUrl":null,"url":null,"abstract":"Most of the developing countries even, mobile communication has become a matter of course for many people. As markets saturate, the care and retention of existing customers becomes a key element for revenue stabilization for mobile communication network operators. We present a predictive data mining model to reduce the rate of forced churn as a consequence of non-payment: estimations of subscribers' open amounts if being payers or non-payers allow to prevent subscribers from overspending-and ultimately churning-thus prolonging the customer relationship dwell time and securing future revenues, and hence necessary prediction system would be a great benefit to the mobile communication service providers (SP)","PeriodicalId":122994,"journal":{"name":"First International Conference on Industrial and Information Systems","volume":"1 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2006-08-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"3","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"First International Conference on Industrial and Information Systems","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1109/ICIIS.2006.365796","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 3
Abstract
Most of the developing countries even, mobile communication has become a matter of course for many people. As markets saturate, the care and retention of existing customers becomes a key element for revenue stabilization for mobile communication network operators. We present a predictive data mining model to reduce the rate of forced churn as a consequence of non-payment: estimations of subscribers' open amounts if being payers or non-payers allow to prevent subscribers from overspending-and ultimately churning-thus prolonging the customer relationship dwell time and securing future revenues, and hence necessary prediction system would be a great benefit to the mobile communication service providers (SP)