Teaching SRE to Software Practitioners

Abstract

Teachers can learn many lessons by examining experiences in teaching SRE to software practitioners and analyzing their feedback. I have taught several thousand participants over 15 years in a wide variety of organizations and applications. Participants included software developers, testers, reliability and quality control staff, and managers. Most of what I've learned applies to any course and is not SRE-specific. It also applies to the practitioners of the future, university students