Issues of information and communication for new managerial approaches: The challenges of the French health system

Abstract

Faced with the crisis of the Welfare State, France insists on a new territorialization of Health management and develops tools based on ICT. This crisis also concerns the methods of management and trust between actors. Informational and communicational issues exist at different levels with the challenges of traceability and interoperability. New uses of information for new managerial approaches can be considered, using interface organizations to overcome the divisions and promote cooperation. We aim at promoting a “Digital Humanism” adapted to the Health sector.