Towards Adaptive Height-Aware Public Interactive Displays

Abstract

Public interactive displays (PIDs) are becoming more pervasive in urban environments as a means to engage passers-by and to provide interactive features such as wayfinding. However, one of the problems with current PIDs is that they are typically designed around an average specification, potentially excluding a large range of users that for instance might not be able to reach interactive elements. To address this challenge, we propose a number of design concepts for adjusting PIDs to users of different heights. We present a preliminary evaluation of our concepts through a cognitive walk-through study with 10 design experts using a custom-developed experience prototype featuring four height-aware modes. Based on qualitative feedback and observations we discuss design suggestions for future work.