Assessment of the knowledge versus the assessment of the competences of public officers with special status and of the carabiniers from the framework of MIA

Abstract

Knowledge itself is not of much use to civil servants with special status and carabineers within the MIA, whi-le competences, having an essential degree of superiority compared to knowledge, give them the opportunity to prove in practice if they are able to act according to their abilities. From this perspective, the application of the process of evaluating the quality of the staff within the MIA, on the dimension of professional training, is more re-levant and more objective, specifically in relation to skills. Such an approach to evaluation processes will certainly contribute to increasing the level of professional performance of the MIA staff, a fact that will generate sufficient security for the beneficiaries, and citizens’ satisfaction with the quality of the MIA staff will reach expected rates.