ROLE OF STAFF CAPACITY BUILDING IN IMPROVING JOB PERFORMANCE AMONG STAFF OF NATIONAL COLLEGE OF AVIATION TECHNOLOGY, ZARIA

Abstract

Staff capacity development entails the training of staff of an organization relevant training intended to improve the overall productivity of that organization and job performance of the trainees. The study determined the role of staff capacity building on job performance of staff of the National College of Aviation Technology, Zaria (NCAT). Primary data was collected using structured questionnaire from 113 staff of NCAT and subjected to descriptive statistical analysis using likert-type scale, frequencies and percentages. The result indicated that 77.9% of the sampled staff are male and also reasonable number (92%) attended post-secondary education. About 41% are youth within the age bracket of 15- 30 years. Staff affirmed that capacity building and staff development improves their job performance and aid in the overall upkeep of their institution mandate. Politicking of training (50%), training inconsistencies (21.2%) and late release of fund (15.9%) were the major challenges affecting the conduct of training. The study recommended mandated trainings attendance before promotion, development of standard protocols for determining the organization training needs, concentrate on staff development and shun politicking of trainings as measures to improve conduct of training in NCAT.