Assessing the Quality of Distance Education at a University

Abstract

This chapter reports the findings of an investigation into the experiences of undergraduate and graduate distance education students at a state educational institution in the United States. Current distance education students at the university were surveyed using an online questionnaire. The purpose of the study was to identify areas of weakness in the distance education program in general and develop recommendations for improving the program. The survey was primarily quantitative, but also allowed for participants to provide qualitative feedback. Results of the study are outlined in terms of distance students' perceptions about the institution's distance education program. Recommendations for improving the program are provided.