Influence of Technology Adoption Interventions on Performance of Selected Commercial State Corporations in Kenya

Juliana Hawario Asser, E. Waiganjo, A. Njeru
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Abstract

Organizations all over the world strive to remain in operation through application of change management. This implies that managers who fail to adopt changes remain irrelevant in the market. The existing literature denoted gaps in the areas of technology adoption interventions as a strategic change agent in commercial state corporations in Kenya. The aim of the study was to determine the relationship between technology adoption interventions and performance of commercial state corporations in Kenya. The target was 55 commercial state corporations and a total of 48 were studied. These were obtained through stratified random sampling. The respondents of this study constituted CEOs, Finance Managers and HR Managers of each of the sampled commercial state corporations. A total of 144 respondents participated in the study through interviews using questionnaires. Regression models were fitted and hypothesis testing was carried using standard F and t tests. Technology adoption interventions was assessed by four sub-variables namely acquisition of IT infrastructure, strategic alignment, organization structure and employee training. Seven factors were subjected to factor analysis. Two factors that is, acquisition of IT and employee training were identified with the highest influence on technology adoption interventions with cumulative variance of 69.7%. Factor one had the highest with 53.2% while factor two had 16.6% of total variance. Acquisition of IT and employee training had eigen values greater than 1. Respondents on average agreed that acquisition of technology affects technology adoption interventions with a mean of 3.9449. Respondents also agreed that employee training affects technology adoption interventions with a mean of 3.8189. The results showed a strong positive and significant relationship between acquisition of technology and performance (r = 0.512; p = 0.000). The regression coefficients results of the Technology adoption interventions measures were found to be significant at 5% level of significance with a coefficient of 0.491 and p-value of 0.000. This implied that the null hypothesis was rejected and the alternative hypothesis was accepted that technology adoption interventions influenced performance of commercial state corporations in Kenya. Acquisition of technology, had a positive and linear relationship with performance. There was also a positive relationship between employee training and performance. This therefore, underscored the importance of technology acquisition and also training the agents involved in the change interventions. From the findings of this study, it can be concluded that technology adoption interventions which had acquisition of technology and employee training as sub-variables retained after factor analysis was found to have a significant relationship with performance of commercial state corporations in Kenya.  
技术采用干预对肯尼亚选定商业国有企业绩效的影响
世界各地的组织都努力通过应用变革管理来保持运作。这意味着,未能采用变革的管理者在市场中仍然是无关紧要的。现有文献表明,肯尼亚国有商业公司在技术采用干预作为战略变革推动者方面存在差距。本研究的目的是确定技术采用干预措施与肯尼亚商业国有公司绩效之间的关系。研究对象是55家国有商业公司,总共研究了48家。这些是通过分层随机抽样获得的。本研究的被调查者包括每个抽样的商业国有企业的首席执行官、财务经理和人力资源经理。通过问卷访谈的方式,共有144名受访者参与了研究。拟合回归模型,采用标准F检验和t检验进行假设检验。技术采用干预通过四个子变量进行评估,即IT基础设施的获取、战略一致性、组织结构和员工培训。对七个因素进行因子分析。对技术采用干预的影响最大的两个因素是获取信息技术和员工培训,其累积方差为69.7%。因子1最高,占总方差的53.2%,因子2最高,占总方差的16.6%。获取信息技术和员工培训的特征值大于1。受访者平均同意技术获取影响技术采用干预,平均值为3.9449。受访者还同意员工培训影响技术采用干预的平均值为3.8189。结果显示,技术获取与绩效之间存在显著的正相关关系(r = 0.512;P = 0.000)。技术采用干预措施的回归系数结果在5%显著水平上显著,系数为0.491,p值为0.000。这意味着零假设被拒绝,替代假设被接受,即技术采用干预影响肯尼亚商业国有公司的绩效。获得技术与绩效呈正线性关系。员工培训与绩效之间也存在正相关。因此,这强调了技术获取和培训参与变革干预的人员的重要性。从本研究的结果可以得出结论,在因子分析后,技术采用干预措施发现技术获取和员工培训作为保留的子变量与肯尼亚商业国有企业的绩效有显著的关系。
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