{"title":"New Public Management as a Tool for Changes in Public Administration","authors":"Ewa Stroińska","doi":"10.2478/joim-2020-0048","DOIUrl":null,"url":null,"abstract":"Abstract Objective: The implementation of mechanisms stimulating marketization of the public sector is an elementary assumption of a modern public management system. The main goals of these processes are to increase efficiency, reduce bureaucracy, create a platform for cooperation between public and private entities, and extend decentralization. The set of rules practiced in modern local governments increasingly resembles a private enterprise managed by efficient managers. The traditional approach, which was only the administration process itself, is being replaced by a focus on economy, efficiency, quality, and effectiveness. Methodology: The material was created based on the qualitative method in the form of secondary analysis of literature data. At the same time, it provides the theoretical background for conducted empirical research on changing the management system in public administration. The effect of further research explorations will be another material presented in the form of a research report Value Added: The New Public Management (NPM) concept is based on changing the orientation of management of public organizations consisting in ceasing to apply the approach focusing only on procedures and rules of conduct related to expenditure, and implementing rules based on the analysis of the results related to expenditure incurred, adopting strategic orientation and introducing market mechanism for the process of providing public services (Zalewski, 2006, p. 74). The purpose of the article is to describe the New Public Management model, the implementation of which helps public institutions to respond to challenges posed by external and internal stakeholders. Findings: The article presents the thesis that changes in public administration require the transformation of a management system characterized by entrepreneurship, the use of different business-oriented strategies for implementing effective actions. Recommendations: The idea of New Public Management is to replace the bureaucratic administrative management model and to introduce a managerial model, i.e. the application in the public sector of the principles and solutions of management systems known and used in the business sector (Alford & Huges, 2008, pp. 130–148). This is caused by the increase in citizens’ expectations regarding the increase in the quality of service provision, while at the same time unwilling to raise taxes. To achieve this goal, NPM has introduced certain assumptions to help in effective management (Templatka, n.d.).","PeriodicalId":302686,"journal":{"name":"Journal of Intercultural Management","volume":"1 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2020-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"2","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journal of Intercultural Management","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.2478/joim-2020-0048","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 2
Abstract
Abstract Objective: The implementation of mechanisms stimulating marketization of the public sector is an elementary assumption of a modern public management system. The main goals of these processes are to increase efficiency, reduce bureaucracy, create a platform for cooperation between public and private entities, and extend decentralization. The set of rules practiced in modern local governments increasingly resembles a private enterprise managed by efficient managers. The traditional approach, which was only the administration process itself, is being replaced by a focus on economy, efficiency, quality, and effectiveness. Methodology: The material was created based on the qualitative method in the form of secondary analysis of literature data. At the same time, it provides the theoretical background for conducted empirical research on changing the management system in public administration. The effect of further research explorations will be another material presented in the form of a research report Value Added: The New Public Management (NPM) concept is based on changing the orientation of management of public organizations consisting in ceasing to apply the approach focusing only on procedures and rules of conduct related to expenditure, and implementing rules based on the analysis of the results related to expenditure incurred, adopting strategic orientation and introducing market mechanism for the process of providing public services (Zalewski, 2006, p. 74). The purpose of the article is to describe the New Public Management model, the implementation of which helps public institutions to respond to challenges posed by external and internal stakeholders. Findings: The article presents the thesis that changes in public administration require the transformation of a management system characterized by entrepreneurship, the use of different business-oriented strategies for implementing effective actions. Recommendations: The idea of New Public Management is to replace the bureaucratic administrative management model and to introduce a managerial model, i.e. the application in the public sector of the principles and solutions of management systems known and used in the business sector (Alford & Huges, 2008, pp. 130–148). This is caused by the increase in citizens’ expectations regarding the increase in the quality of service provision, while at the same time unwilling to raise taxes. To achieve this goal, NPM has introduced certain assumptions to help in effective management (Templatka, n.d.).
摘要目的:建立促进公共部门市场化的机制是现代公共管理体制的基本前提。这些进程的主要目标是提高效率,减少官僚主义,为公私实体之间的合作创造一个平台,并扩大权力下放。现代地方政府实行的一套规则越来越像一个由高效管理者管理的私人企业。传统的方法,即仅仅是管理过程本身,正在被对经济、效率、质量和效果的关注所取代。研究方法:采用文献资料二次分析的定性方法。同时,为开展公共行政管理体制变革的实证研究提供了理论背景。进一步研究探索的效果将以研究报告的形式呈现的另一种材料:新公共管理(New Public Management, NPM)概念的基础是改变公共组织的管理取向,即不再采用只关注与支出相关的程序和行为规则的方法,而是基于对支出相关结果的分析来实施规则,采用战略导向,在提供公共服务的过程中引入市场机制(Zalewski, 2006, p. 74)。本文的目的是描述新公共管理模式,其实施有助于公共机构应对外部和内部利益相关者提出的挑战。研究结果:本文提出了公共行政的变化需要以企业家精神为特征的管理系统的转变,使用不同的商业导向战略来实施有效的行动。建议:新公共管理的理念是取代官僚行政管理模式,并引入一种管理模式,即在公共部门应用商业部门已知和使用的管理系统的原则和解决方案(Alford & Huges, 2008, pp. 130-148)。这是由于市民对提高服务质量的期望增加,同时又不愿意增加税收。为了实现这一目标,NPM引入了一些假设来帮助有效的管理(Templatka, n.d)。