Poster: Crowdsourcing for User Experience(UX) Evaluation

Abstract

In order to be useful any kind of product or an application need to be designed by considering the user preferences and the context of use. The process of designing software based on user experience (UX) is often known as user experience design. Crowdsourcing is a widely known term used to describe the process of getting work done online from a crowd of people. Our research focuses on how crowdsourcing can be used in evaluating the user experience of mobile application users. First phase of the research was carried out developing an intelligent system to generate a UX questionnaire as an alternative to the conventional manual interview process. This questionnaire is used to capture the user profile, user, product, social, cultural factors and the context of use to be used to generate personas. This paper gives an introduction to the design of the conceptual framework and the platform we provide for UI designers to evaluate user experience based on that framework.