An Empirical Study of Competitive Intelligence Activities, Knowledge Management Processes and Innovation Performance

Abstract

For small and medium-sized technological enterprises, due to the lack of resources and limited innovation capabilities, it is difficult for enterprises to achieve sustainable innovation and development on their own. Innovation in technological SMEs requires efficient use and allocation of competitive intelligence acquisition activities, and the lessons learned, and business methods acquired through the knowledge management process, combined with the innovative capabilities of knowledge employees, are internalized in the organization to continuously enhance organizational creativity, which is the personality of technological SMEs. Based on the individual characteristics of small and medium-sized technological enterprises, this study’s purpose is focuses on exploring the relationship between competitive intelligence acquisition, knowledge management process, and innovation performance. By strengthening the positive influencing factors of innovation performance of small and medium-sized technological enterprises, the internal resource integration and development of enterprises can be achieved, thus achieving innovation output and maintaining competitive advantage. The quantitative design of this study takes small and medium-sized technological enterprises as the research object, takes "competitive intelligence activities-technological innovation performance of small and medium-sized technological enterprises" as the entry point, takes the knowledge management process as the mediator variable, divides the knowledge management process into three dimensions: The findings show with the research and practical implications that the knowledge creation, knowledge sharing, and knowledge utilization, and introduces the innovative ability of knowledge employees as the moderating variable for exploring the detailed and rich impact path of competitive intelligence activities on enterprise innovation performance.