An Application of Knowledge Management System for Tourism Regions

Abstract

An application of knowledge management system for tourism management is presented. The knowledge system can be featured as an online web application which is capable of stores and retrieves knowledge, improves collaboration, locates knowledge sources, mines repositories for hidden knowledge, captures and uses knowledge. The knowledge management system is viewed as an effective solution to get out of the dilemma of information over-load for tourists. The system is comprised of the following parts: the personal knowledge terminals for the individuals, the PC workstation for tourism companies, the PC workstation for the managers of tourism regions, the knowledge base, the file base, a Web user interface, a WAP user interface and a mobile APP.