Supporting the dissertation process with grad tools

Abstract

Heavy use of an online collaboration and learning environment (CLE) at a large research university led the graduate school to consider how a CLE might support dissertation committees. The project team conducted focus groups with 38 student, faculty, and administrative staff to determine system requirements. Results showed that users would benefit from a tool designed to facilitate the dissertation process, especially if social norms and work-benefit disparity issues were directly addressed. The development team designed and built a "dissertation navigator" in our CLE. 645 users have adopted Grad Tools, suggesting that some traditional groupware design challenges have been overcome.