Digital Nudge Evaluation on COVID-19 tracing Application

Abstract

Nudge is considered as an intervention to change user behavior and influence decision-making. Mobile apps have become a part of our everyday life. In this pandemic era, governments use mobile apps' technology to control the spread of COVID-19 infection. Many governments implemented COVID-19 tracing apps, and citizens are forced to use the apps to record their contact tracing and alert them if they have contact with an infected person. The key to control the increasing spread of the virus also depends on citizens adhere to health protocol. Government has experience difficulty in enforcing the protocol without strict surveillance. Therefore, building awareness of risk is essential—this study attempt to design nudge intervention into COVID-19 tracing apps. From the evaluation of the original apps, four nudge interventions can be applied in the application.