Actively Measuring Personal Cloud Storage

Abstract

The Personal Cloud model is a mainstream service that meets the growing demand of millions of users for reliable off-site storage. However, despite their broad adoption, very little is known about the quality of service (QoS) of Personal Clouds. In this paper, we present a measurement study of three major Personal Clouds: DropBox, Box and SugarSync. Actively accessing to free accounts through their REST APIs, we analyzed important aspects to characterize their QoS, such as transfer speed, variability and failure rate. Our measurement, conducted during two months, is the first to deeply analyze many facets of these popular services and reveals new insights, such as important performance differences among providers, the existence of transfer speed daily patterns or sudden service breakdowns. We believe that the present analysis of Personal Clouds is of interest to researchers and developers with diverse concerns about Cloud storage, since our observations can help them to understand and characterize the nature of these services.