Identification Of The Community's Need For Emergency Nursing Services During A Pandemic

Yulia Candra Lestari, Luluk Nurani
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Abstract

ABSTRACT   The Covid-19 pandemic has had an impact on emergency nursing services, this is shown by the decline in the number of visits to the emergency department. This is caused by several internal and external factors. Emergency nursing services during a pandemic need to be optimized because they play a role in saving lives and reducing mortality and morbidity rates. The purpose of this study was to explore the community's need for emergency nursing services during the covid 19 pandemic. The research design was qualitative with in-depth interview data collection methods on 6 participants. The sample was selected according to the inclusion criteria, namely people who can speak Indonesian properly and correctly and people who have experienced emergency conditions during the pandemic. Researchers as the main instrument in the study and interview guides as a reference for questions. The results of the interviews will be written in the form of transcripts and then analyzed using thematic analysis methods to obtain research themes. From the results of data analysis obtained 2 research themes. The first theme is the need to strengthen trust regarding the safety, convenience and efficiency of services, the second is an integrated service from the nearest and advanced health facilities. Optimizing emergency nursing services during a pandemic is important to improve by taking into account the needs of the community, this is done so that people can feel safe and comfortable in accessing emergency nursing services so that emergency events can be handled properly.   Keywords: Nursing, emergency department, emergency department, service optimization, phenomenology
流行病期间社区对紧急护理服务需求的识别
新冠肺炎疫情对急诊护理服务产生了影响,急诊科就诊人数下降。这是由几个内部和外部因素造成的。需要优化大流行期间的紧急护理服务,因为它们在拯救生命和降低死亡率和发病率方面发挥着作用。本研究的目的是探讨covid - 19大流行期间社区对紧急护理服务的需求。本研究采用定性设计,采用深度访谈法收集6名参与者的资料。样本是根据纳入标准选择的,即能够正确地说印尼语的人和在大流行期间经历过紧急情况的人。研究者作为研究的主要工具,访谈指南作为提问的参考。访谈的结果将以笔录的形式写成,然后运用专题分析的方法进行分析,得出研究主题。从数据分析结果中得出2个研究主题。第一个主题是需要加强对服务的安全性、便利性和效率的信任,第二个主题是就近和先进卫生设施提供综合服务。通过考虑到社区的需求,优化大流行期间的紧急护理服务非常重要,这样做可以使人们在获得紧急护理服务时感到安全和舒适,从而可以妥善处理紧急事件。关键词:护理,急诊科,急诊,服务优化,现象学
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