Demographics, Design, and Free Speech

Abstract

The toxicity of online interactions presents unprecedented challenges to traditional free speech norms. The scope and amplification properties of the internet give new dimension and power to hate speech, rape and death threats, and denigrating and reputation-destroying commentary. Social media companies and internet platforms, all of which regulate speech through moderation processes every day, walk the fine line between censorship and free speech with every decision they make, and they make millions a day. This chapter will explore how a lack of diversity in the tech industry affects the design and regulation of products and, in so doing, disproportionately negatively affects the free speech of traditionally marginalized people. During the past year there has been an explosion of research about, and public interest in, the tech industry’s persistent diversity problems. At the same time, the pervasiveness of online hate, harassment, and abuse has become evident. These problems come together on social media platforms that have institutionalized and automated the perspectives of privileged male experiences of speech and violence. The tech sector’s male dominance and the sex segregation and hierarchies of its workforce result in serious and harmful effects globally on women’s safety and free expression.