Strategisk samskabelse på biblioteker

Abstract

Co-creation has emerged as a way in which organizations combine strategic product development and strategic customer relationship building. This article takes a relational approach to co-creation and presents two typologies that can serve to facilitate strategic leadership of constructive collaboration between the parties in co-creation.The first typology concerns the strategic alliances in co-creation. It differentiates between the parties collaborating as a ”club of experts”, a ”crowd of people”, a ”community of kindred spirits” and a ”coalition of parties”. The second typology concerns the strategic agendas of co-creation. It differentiates between the creation of “ideas”, “designs” and “practices”. Taken together, these typologies show why there is no one best practice in co-creation, but different options and opportunities. Hence, co-creation requires on-going attention to and dialogue about the best fit between the key aspects of co-creation: The purpose, the participants, the processes and the product.