Research on the Impact of Virtual Reality Technology Perception on Tourist Engagement in the Context of Smart Tourism

Shuyan Xie, Yazhong Yuan, Wenzhen Li
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Abstract

— In recent years, virtual reality technology is booming. How to combine VR technology with tourism projects has become an important issue in scenic spots. Previous studies have shown that tourists' acceptance of new technologies or applications will affect their tourism experience, but there is far from enough research on the combination of VR technology and tourism that is gradually emerging, and there is also a lack of research on what driving factors will affect tourists' compatibility under the background of smart tourism. Based on this, this study takes tourists who have experienced VR projects in scenic spots as the research objects. The results show that: (1) all three dimensions of VR technology perception have a direct and significant impact on flow experience; (2) All three dimensions of VR technology perception have a direct and significant impact on tourist engagement; (3) Flow experience has a direct and significant impact on tourist engagement, and flow experience plays a partial mediating effect in the impact of VR technology perception (perceived usefulness, perceived ease of use, perceived entertainment) on tourist engagement. Finally, according to the results, management suggestions are put forward from two aspects of VR project improvement and experience improvement, and at the same time, the shortcomings of this research are pointed out, and the direction for future research is pointed out.
智慧旅游背景下虚拟现实技术感知对游客参与的影响研究
-近年来,虚拟现实技术蓬勃发展。如何将VR技术与旅游项目相结合已成为景区的重要课题。以往的研究表明,游客对新技术或新应用的接受程度会影响游客的旅游体验,但对于逐渐兴起的VR技术与旅游的结合研究还远远不够,在智慧旅游背景下,哪些驱动因素会影响游客的兼容性研究也很缺乏。基于此,本研究以在景区体验过VR项目的游客为研究对象。结果表明:(1)虚拟现实技术感知的三个维度均对流动体验产生直接且显著的影响;(2) VR技术感知的三个维度均对游客参与有直接且显著的影响;(3)流体验对游客参与有直接且显著的影响,流体验在VR技术感知(感知有用性、感知易用性、感知娱乐性)对游客参与的影响中起部分中介作用。最后,根据研究结果,从VR项目改进和体验改进两个方面提出管理建议,同时指出本研究的不足之处,并指出未来的研究方向。
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