A Quality Enhancement Model Considering Service Providers and Consumers Relation

Abstract

In this paper, we provide an evaluation model for marketable quality and profitability of corporations. We apply the real values of some leading manufacturing corporations in Japan to our proposed model to analyze its accuracy. From the analysis, we concluded that the theoretical and real standard values of the marketable quality indicator were both 0.6 (that is 60%). From our further analysis, we extracted the turning point from economies of scale to enhancement of marketable quality. The turning point is almost the same with the theoretical standard values of marketable quality and the rate of operation