The Effect of Work Motivation and Perception of College Support on Organizational Commitment and Organizational Citizenship Behavior in BKPSDM, Tangerang District

Iskandar Nordat, Burhanudin Tola, Mahmudin Yasin
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Abstract

This study aims to analyze the effect of employee motivation, perceptions of colleague support, and organizational commitment to organizational citizenship behavior in BKPSDM, Tangerang District. This study uses an Associative Quantitative approach, namely by studying the causal relationship between independent variables and dependent variables. The data collection methods used were survey methods and structural equation modeling (SEM) analysis techniques with SMART PLS 3 software. The population in this study were all employees in the BKPSDM environment and civil servants managing personnel within the OPD area of Tangerang Regency, as many as 140 people. While the sample used in this study were 100 people. The result showed that Organizational Commitment has significant direct effect on Organizational Citizenship Behavior, Perceived Coworker Support has significant direct effect on Organizational Commitment, Work Motivation has significant direct effect on Organizational Commitment, Work Motivation has significant indirect effect on Organizational Citizenship Behavior through Organizational Commitment. Meanwhile, Perceived Coworker Support has not significant direct effect on Organizational Citizenship Behavior, Work Motivation has not significant direct effect on Organizational Citizenship Behavior, and also Work Motivation has not significant indirect effect on Organizational Commitment through Organizational Citizenship Behavior.
坦格朗区BKPSDM员工工作动机和大学支持感知对组织承诺和组织公民行为的影响
本研究旨在分析Tangerang区BKPSDM的员工动机、同事支持感知和组织承诺对组织公民行为的影响。本研究采用关联定量方法,即研究自变量与因变量之间的因果关系。数据收集方法采用调查法和结构方程建模(SEM)分析技术与SMART PLS 3软件。本研究的人群均为BKPSDM环境中的雇员和坦格朗县OPD区域内的公务员管理人员,多达140人。而这项研究中使用的样本是100人。结果表明:组织承诺对组织公民行为有显著的直接影响,感知同事支持对组织承诺有显著的直接影响,工作动机对组织承诺有显著的直接影响,工作动机通过组织承诺对组织公民行为有显著的间接影响。同时,感知同事支持对组织公民行为的直接影响不显著,工作动机对组织公民行为的直接影响不显著,工作动机通过组织公民行为对组织承诺的间接影响也不显著。
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