Social Computing to Support Knowledge Management (Case Study: One of Private University in Jakarta, Indonesia)

Abstract

Knowledge Management is one important component of an organization in determining the internal development of the organization. Knowledge Management enables organizations to collect, store, distribute, and reuse the knowledge that a company's assets have. Likewise in the area of education, knowledge management has now evolved to be easier to deploy. Many colleges have tried to figure out how to use social computing to collaborate with educators and students in knowledge management. The most frequent problem of knowledge management is the willingness of the user to use or distribute it. The collaboration and communication aspects of social computing or web 2.0 is the basic successful use of knowledge management. The purpose of this study is to define and analyze how social computing can be utilized in knowledge management and implemented by the organization so that the purpose of knowledge management can be achieved. This research used TAM to measure the technology acceptance to 60 respondents, as the result all variables are correlated and has influence to the actual use.