Managerial Deficiencies in the Small and Medium Enterprises (SMEs) in Sri Lanka: An Empirical Evidence of SMEs in the Ratnapura District

H. Priyanath
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引用次数: 37

Abstract

This paper discuses the basic managerial deficiencies of Small and Medium Enterprises (SMEs) in Sri Lanka with special reference to the SMEs in Ratnapura District. The study is mainly based on primary data gathered from 57 of SMEs, which were selected from 287 SMEs using stratified random sampling method. Data was gathered using a structured questionnaire and interviewing labourors, officers of various SME supportive organizations and observing SMEs. The study was supplemented with the data collected from secondary sources as well. Data was analyzed using qualitative and quantitative techniques. The study found that even basic management functions like planning, organizing, staffing, directing and controlling are not properly practiced in most of the SMEs. Most SMEs do not have clear plans for future development, production process, marketing, financial activities etc. Owners (entrepreneurs) of most of SMEs act as managers handling all the responsibilities, which are not delegated to others. Therefore, most of the SMEs do not function efficiently due to the delay of decision-making process, poor organization, poor staffing, weak controlling and directing. Financial management of most of the SMEs is found to be very weak. Most SMEs do not calculate total expenses, total revenue, profit etc, for they do not keep any account systematically. Most SMEs do not provide any welfare facilities and retirement benefits like EPF and ETF to encourage labourers. Poor production planning and production process, weak practices of marketing and poor quality of the products are the other deficiencies of SMEs. Performance of many SMEs is very poor due to the deficiencies in management. Poor knowledge in management of entrepreneurs causes the managerial deficiencies. Therefore, SMEs cannot judge problems and barriers coming from internal and external industrial environment. The paper concludes that the growth of SMEs can be accelerated by developing managerial knowledge of entrepreneurs of the SMEs.
斯里兰卡中小企业的管理缺陷:来自拉特纳普拉地区中小企业的经验证据
本文以斯里兰卡拉特纳普拉区的中小企业为研究对象,探讨了斯里兰卡中小企业管理的基本缺陷。本研究主要基于57家中小企业的原始数据,采用分层随机抽样的方法从287家中小企业中抽取。数据收集采用结构化问卷,并采访劳工、各中小企业支援机构的人员和观察中小企业。这项研究还补充了从二手来源收集的数据。数据分析采用定性和定量技术。研究发现,在大多数中小企业中,即使是计划、组织、人员配备、指挥和控制等基本管理职能也没有得到适当的实施。大多数中小企业对未来的发展、生产流程、营销、财务活动等没有明确的规划。大多数中小企业的所有者(企业家)作为管理者处理所有的责任,而不是委托给其他人。因此,大多数中小企业由于决策过程滞后、组织不力、人员配备不足、控制和指导不力等原因,无法有效发挥职能。大多数中小企业的财务管理非常薄弱。大多数中小企业不计算总费用、总收入、利润等,因为他们没有系统地记账。大多数中小企业没有提供任何福利设施和退休福利,如公积金和ETF,以鼓励劳动者。中小企业的其他不足之处还包括生产计划和生产流程不完善、市场营销不力、产品质量低劣。由于管理上的不足,很多中小企业的经营业绩很差。企业家的管理知识贫乏导致了管理上的缺陷。因此,中小企业无法判断来自内外产业环境的问题和障碍。本文认为,通过发展中小企业企业家的管理知识,可以促进中小企业的成长。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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