Behavioral Intention and Use of Behavior in a Digital-Based Cash Waqf System

Abstract

The Indonesian Waqf Board, together with other waqf institutions, is intensively carrying out a digital cash waqf collection strategy. This strategy is carried out to optimize the collection of cash waqf. This study aimed to determine the factors that influence the behavioral intention and use of behavior in a digital-based cash waqf system by adopting constructs in the Unified Theory of Acceptance and Use of Technology (UTAUT) theory as research variables. This is done so that the waqf institution can improve the system and design strategies to increase the collection of cash waqf. The sample in this study was 135 wakif who lived in the Jabodetabek Jabodetabek (Jakarta, Bogor, Depok, Tangerang, and Bekasi) area and had used a digital-based cash waqf system. The analytical technique used in this research is SEM-PLS using SmartPLS version 3.3.0. The study results show that the variables of effort expectancy and social influence have a positive and significant impact on the behavioral intention to use a digital-based cash waqf system for wakif in the Jabodetabek area, while performance expectancy has a positive but not significant effect. Facilitating conditions and behavioral intention positively and considerably influence the use of behavior a digital-based cash waqf system for wakif in the Jabodetabek area.