Setting up, Troubleshooting, and Innovating on the Delivery of Online Instruction: A Case Study of an LMS Q&A Forum

Kavana Ramesh, Laton Vermette, Parmit K. Chilana
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引用次数: 2

Abstract

With the recent surge in online teaching, increasing numbers of instructors are using learning management systems (LMSs) to migrate their courses online and adapt their teaching methods. Given the steep learning curve for these feature-rich software applications, many instructors turn to online Q&A forums for help with learning and troubleshooting their LMS. We analyzed the content of 250 posts from a community-based Q&A forum for Canvas, a widely-used LMS, finding several recurring themes that illustrate how instructors are setting up courses for the first time, facilitating shared experiences between their students, and even seeking innovative ways to customize their course delivery. Our findings shed light on key barriers driving instructors to seek help and to what extent their help needs are actually addressed by the community. We discuss several opportunities for improving the design of LMSs and for better understanding and supporting instructors' custom needs to enhance their course delivery.
在线教学的建立、故障排除与创新:以LMS问答论坛为例
随着最近在线教学的激增,越来越多的教师正在使用学习管理系统(lms)将他们的课程迁移到网上并调整他们的教学方法。考虑到这些功能丰富的软件应用程序的陡峭学习曲线,许多教师转向在线问答论坛寻求学习和故障排除LMS的帮助。我们分析了来自广泛使用的LMS Canvas的社区问答论坛的250个帖子的内容,发现了几个反复出现的主题,说明了教师如何第一次设置课程,促进学生之间的经验分享,甚至寻求创新的方式来定制他们的课程交付。我们的研究结果揭示了驾驶教练寻求帮助的主要障碍,以及他们的帮助需求实际上在多大程度上得到了社区的解决。我们讨论了几个改进lms设计的机会,以及更好地理解和支持教师的定制需求,以增强他们的课程交付。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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