Trust factors influencing the adoption of cloud-based interorganizational systems: A conceptual model

Abstract

This study aims to develop a research model for the study of the trust factors that may influence the adoption of cloud-based interorganizational systems (CIOS). The proposed trust model consists of seven dimensions: security, usability, reliability, auditability, interoperability, accountability, and controllability. The proposed model also suggests that the scale of the company may moderate the effects of above trust factors on the trust in the adoption of CIOS. The proposed trust model aims to help the cloud computing service providers to understand the trust factors that will affect users' trust in the adoption of CIOS. So that cloud computing service providers can adjust their strategies for providing successful cloud computing services. It also provides a base for further research on the trust models for the adoption of other cloud systems.