Practices in Human Resources and Employee Turnover in the Hospitality Industry

N. Djajasinga, Lili Sulastri, A. Sudirman, Avid Leonardo Sari, Eko Lianto Rihardi
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引用次数: 14

Abstract

In the hospitality sector, attrition of employees is a big global concern. The intentions of employee sales are the proxy for the current turnover of employees. The management of shifting working ties is one of the daunting challenges facing hospitality organizations. The hotel sector uses its human capital to gain its strategic edge in the consumer services market. Experts stress that the hospitality industry is a highly guest-based market that determines the enterprise's performance through meetings between staff and visitors. This analysis uses qualitative literature studies in the collection of the related data.
酒店业人力资源和员工流动的实践
在酒店业,员工流失是一个全球性的大问题。员工销售意向是当前员工流动率的代表。管理不断变化的工作关系是酒店组织面临的艰巨挑战之一。酒店部门利用人力资本在消费者服务市场中获得战略优势。专家强调,酒店业是一个高度以客人为基础的市场,通过员工和客人之间的会议来决定企业的业绩。本分析采用定性文献法收集相关数据。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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