The Use of Rapid Response Systems (Agile) And Their Role in Legalizing Operational Risks in Banks

Abstract

The study aimed mainly at scientific rooting by identifying the role of using rapid response systems (Agile) in legalizing operational risks in banks listed on the Palestine Stock Exchange. Previous studies, periodicals and theses, analysis of the results of the field study and testing of hypotheses using the statistical program (SPSS) .The questionnaire, after evaluation and arbitration by a number of specialists, was distributed to the study community consisting of branch managers, directors, heads and employees of the Risk Management Department, which numbered (98) employees. The researchers used a comprehensive inventory of the community due to the small size of the study community .The results of the field study demonstrated that the use of rapid response systems (Agile) helps to overcome the weakness in the control and internal audit systems in the banks listed on the Palestine Stock Exchange. In addition, the operational risks are being controlled and monitored by the internal control departments and the internal audit departments in a large and clear way . The study also recommended that the managements of banks listed on the Palestine Stock Exchange should prepare plans for the use of rapid response systems (Agile) to legalize the operational risks that these banks may face.