Problems of quality management of complex technical products

Abstract

The purpose of this study is to identify the most prominent approaches to quality management and industrial engineering of rival products; putting a particular emphasis on quality management systems. As the dominant sources of information for the research were used official quality standards, numerous articles, monographs, textbooks and manuals. The paper studies modern quality management tools and methods and demonstrates the potential directions in the improving human resource management of high-technology industries with regard to industrial engineering and quality management.