An Explorative Study to Identify the Critical Success Factors for ERP Implementation in Indian Small and Medium Scale Enterprises

Abstract

Over the last few years many firms of any significant size are in some stage of implementing enterprise resources planning (ERP) systems or other similar multifunctional enterprise systems or are planning to implementing ERP systems in their organization to reap the benefits of integration. Some are in the early stages of the process, giving consideration to the very substantial implementation costs. Given the nature and magnitude of the problems in encountered in implementing an ERP project, this study would attempt to identify the critical success factors (CSF¿s) for a successful implementation of an ERP project since it calls for substantial effort on the part of all the stake holders involved to make the implementation a success. This paper explores the existing literature on ERP implementation issues in context to small and medium scale enterprises and attempts a compilation of the factors that assume great significance while implementing ERP in SMEs.