Training, Performance Appraisal and Compensation Moderating Impact on the Relationship of Employee Engagement and Organizational Citizenship Behavior

Dr. Hazrat Bilal, Dr. Naveed Farooq, Muhammad Waseem, Sher Ali
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Abstract

The purpose of this paper is to pinpoint the impact of Employee Engagement on Organizational Citizenship Behavior. It also studies the moderating effect of training, compensation and performance appraisal on EE and OCB connection. A survey design was incorporated to select employees from Universities owned by private sector. The causal relationship was checked by regression and hierarchal multiple regression analysis was applied for the centralized impact of moderating variable on EE and OCB relationship. A total of 281 questionnaires were circulated among respondents and 266 valid responses were received back.On the basis of statistical analysis it was found that employee engagement was a good predictor and has a significant impact on OCB. However, the moderating variables training, compensation and performance appraisal were also having a significant impact on the link of employee engagement and OCB. It is recommended that the managers must focus on employees training, compensation and proper appraisal system to further nourish the citizenship behavior of employee in order to promote the organization objectives. The scope of the present research is limited to private sector universities;therefore, in future a relative study of both private and public sector universities may be carried out by considering both administrative and teaching faculty.
培训、绩效考核和薪酬对员工敬业度与组织公民行为关系的调节作用
本文的目的是明确员工敬业度对组织公民行为的影响。研究了培训、薪酬和绩效考核对情感表达与组织行为联系的调节作用。本研究采用问卷调查的方法,从私营大学中选择雇员。采用回归检验因果关系,并采用层次多元回归分析对调节变量对情感表达和组织行为关系的集中影响进行分析。本次调查共发放问卷281份,收到有效回复266份。在统计分析的基础上发现,员工敬业度是一个很好的预测因子,对组织公民行为有显著的影响。然而,调节变量培训、薪酬和绩效考核对员工敬业度与组织公民行为的关系也有显著影响。建议管理者必须重视员工的培训、薪酬和适当的考核制度,进一步培养员工的公民行为,以促进组织目标的实现。目前研究的范围仅限于私立大学;因此,将来可能会考虑行政和教学人员,对私立和公立大学进行相关研究。
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