The Marketing Moment Theory and Empirical Research Based on Relationship Value

Jingdong Chen, Long Cheng
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Abstract

Under the conditions of mutual benefit and win-win situation, the relationship gradation between the increasingly become increasingly evident, with differentiation as the core of marketing theory in no longer enough to help today's companies to take marketing opportunities. In this paper, Relationship Gradation-centric is the core of understanding relationship value, we proposed the marketing moment theoretical framework based on the relationship value in this based, effectively combined the marketing moment, relationship gradation, relationship fit and relationship value theory, then verified the relationship between them through empirical, improved the theoretical framework, pointed out the new direction to seek marketing moment for modern enterprise.
基于关系价值的营销时刻理论与实证研究
在互利共赢的条件下,企业之间的层次化关系日益明显,以差异化为核心的营销理论在已经不足以帮助当今的企业把握营销机会。本文以关系分级为中心是理解关系价值的核心,在此基础上提出了基于关系价值的营销时刻理论框架,将营销时刻、关系分级、关系契合和关系价值理论有效地结合起来,并通过实证验证了它们之间的关系,完善了理论框架,为现代企业寻找营销时刻指明了新的方向。
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