Smart city service system engineering based on microservices architecture: Case study: Government of tangerang city

Abstract

Smart City can be viewed as a service system so that the vision of a city to create valuable services for the citizens can be realized by creating a good service system. In this paper the good service system engineering referred to will be realized by using service system engineering methodology with the top-down and holistic approach. This methodology is used to produce a service system design as a solution to solve the problems that arise with current approaches. This research uses the government of Tangerang City as a case study. The contribution of this research is to provide systematic guidance on how to apply service system engineering methodology. The result of this study is a smart city service system engineering based on microservices architecture.