A Framework for Emotion Mining from Text in Online Social Networks

Abstract

Online Social Networks are so popular nowadays that they are a major component of an individual’s social interaction. They are also emotionally-rich environments where close friends share their emotions, feelings and thoughts. In this paper, a new framework is proposed for characterizing emotional interactions in social networks, and then using these characteristics to distinguish friends from acquaintances. The goal is to extract the emotional content of texts in online social networks. The interest is in whether the text is an expression of the writer’s emotions or not. For this purpose, text mining techniques are performed on comments retrieved from a social network. The framework includes a model for data collection, database schemas, data processing and data mining steps. The informal language of online social networks is a main point to consider before performing any text mining techniques. This is why the framework includes the development of special lexicons. In general, the paper presents a new perspective for studying friendship relations and emotions’ expression in online social networks where it deals with the nature of these sites and the nature of the language used. It considers Lebanese Face book users as a case study. The technique adopted is unsupervised, it mainly uses the k-means clustering algorithm. Experiments show high accuracy for the model in both determining subjectivity of texts and predicting friendship.