KMS innovation diffusion at company X

Abstract

This study documents the adoption and diffusion of a knowledge management system (KMS), known as AXIS. With 15% active users at present, the organization faces a gap which knowledge management specialists are trying to bridge. The grounded theory based study found 12 variables as a result, which can prove useful in stimulating employees adopting KMS to go online and share. In addition, the identification of employees according to the innovation adopter spectrum will help company X reach its KMS goals.