The Impact of Work-Life Quality on Staff Performance at Dawadami Public Hospital, Saudi Arabia

Abstract

This study investigates the impact of the quality of working life in its various dimensions on the performance of employees at Dawadami General Hospital. The model was evaluated based on the respondents’ responses by assessing the apparent validity of the survey, the validity of the convergence, the internal consistency, the consistency of the structure, and the recognition’s validity, in order to ensure that the survey statements were appropriate to the model before performing structural analysis and hypothesis tests. To analyse data and test hypotheses, we used various statistical methods. The empirical results showed a strong correlation between the dimensions of the quality of working life (salaries and wages, occupational health and security, job satisfaction, opportunities for advancement and career progression, dominant leadership style, and work environment) and the performance of the staff at Dawadami Hospital. It also showed a moral impact by the dimensions of the quality of working life on the level of the job performance of the staff. Moreover, the results indicated no significant differences in opinion about all its dimensions among the study sample, whether by type, age, educational level, job type, number of years of service, or salary.