Quality Attributes for an LMS Cognitive Model for User Experience Design and Evaluation of Learning Management Systems

Abstract

This paper used literature mapping and review protocol to examine associated literature sources with possible relationships that offers hints for the conceptualization of a UX cognitive model for the design and evaluation of learning management system (LMS) products. The mapping review revealed that the cognitive aspects of Bloom’s learning taxonomy can be mapped into the user experience cognitive model for LMS. This model comprises of usability, learnability, understandability, ubiquity, rememberability, safety, trust and epistemic design and evaluation quality criteria. The proposed model is both appropriate for the design and evaluation of the cognitive components of LMS platforms and is therefore recommended for adoption.