An evaluation of Brazilian Transparency Portal and how to improve it

Abstract

This article presents an overview of a major e-government site in Brazil, the Transparency Portal, and makes a comparison with electronic government of some other countries, in order to assess the degree of accessibility of each site. A survey with entities, NGOs and ordinary users is also presented, and aims at evaluating the Transparency Portal according to criteria such as navigation and ease of use. An architecture is then proposed to improve the Brazilian site, making it easier to use and accessible to a greater number of citizens (regardless of educational level and specific needs) as well as to turn its data more relevant for government and society.