Appalachian Commercial Cleaners: Family Dynamics Versus the Business

Abstract

This case is appropriate for students interested in becoming entrepreneurs, growing small businesses, and the decision making required. The case presents the conflict between what is in the best interests of the business and the pressure caused by family dynamics. A successful family business has as its chief operating officer a son-in-law who is an outstanding performer. When the daughter of the CEO files for divorce, the wife of the founder and mother of the daughter demands that the son-in-law be fired.