How Does Guanxi Affect Intention to Share Knowledge in the US? A Replication Study

Jordana J. George, Jie Yan
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Abstract

We undertake a replication of research conducted in China, The Impact of Trust, Guanxi Orientation and Face on the Intention of Chinese Employees and Managers to Engage in Peer-To-Peer Tacit and Explicit Knowledge Sharing, originally published in Information Systems Journal. The study explores how aspects of Guanxi affect the intention to share knowledge. Guanxi is the Chinese phenomenon of a tight network or relationship, and the original research found that it influences the intention to share both tacit and explicit knowledge. The original study explored Cognitive, Affect, Face-Saving, and Face-Gaining constructs in explaining the influences on the intention to share knowledge. We look at how this study translates to a US business school to find out if any of the original constructs apply outside of Chinese culture in regards to sharing knowledge. Our study did not demonstrate any relationship with the FaceSaving or Face-Gaining aspects of Guanxi on the intention to share knowledge. On the other hand, we did find that the Cognitive construct (skills) had a positive relationship with knowledge sharing, unlike the original. Last, both studies demonstrate a relationship between Affect and knowledge sharing, as well as Guanxi (or relationship) and knowledge sharing, indicating that people who get along well and like each other are more likely to share knowledge, regardless of Chinese or US cultural background.
在美国,关系如何影响知识分享意愿?一项重复性研究
我们复制了在中国进行的研究——信任、关系导向和面子对中国员工和管理者参与点对点隐性和显性知识共享意愿的影响,该研究最初发表在《信息系统杂志》上。本研究探讨了关系对知识分享意愿的影响。关系是一种紧密网络或关系的中国现象,最初的研究发现它会影响隐性知识和显性知识的分享意愿。最初的研究探讨了认知、情感、面子保护和赢得面子的构念来解释对知识分享意愿的影响。我们看看这项研究是如何转化到一所美国商学院的,以找出是否有任何原始结构适用于中国文化之外的知识共享。我们的研究并没有证明在分享知识的意愿上,关系的“面子保留”或“面子获得”方面有任何关系。另一方面,我们确实发现认知结构(技能)与知识共享有正相关关系,这与原始结构不同。最后,两项研究都证明了Affect与知识共享之间的关系,以及Guanxi(或relationship)与知识共享之间的关系,表明无论中美文化背景如何,相处融洽、彼此喜欢的人更有可能分享知识。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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