Reframing neonatal care from an empathic care perspective

Abstract

Neonates are subjects of rights and, when they become patients, they should be valued as patients. Clinical empathy refers to the way health professionals empathize with patients and is an essential component of patient-centered care. Considering the paucity of studies regarding empathy in neonatal care, this theoretical article aimed to provoke a discussion about this issue and suggest a reframing of neonatal clinical practices. We emphasize why we should empathize with the neonate, considering the bioethical and quality of care aspects, the results of care, and the new reality of post-pandemic relationships. On a practical basis, we report how we can empathize with the neonate, reinforcing the need to see him as the patient, protect his best interests, the role of communication in healthcare, and the need to maintain the other-orientated perspective.