Information Accessibility and Utilization as Factors Influencing Decision-making of Managers in Commercial Banks in Nigeria

Abstract

The present study investigates information accessibility and utilisation as factors influencing decision-making of managers in commercial banks in Nigeria. Single stage random sampling with equal allocation method is used to select 550 managers from the 66 licensed commercial banks. It reveals that there is a significant positive relationship between academic qualifications and information utilisation in decision-making of the respondents (r = 0.88, P < 0.05). Information accessibility and utilisation, when taken together significantly influences decision-making of the respondents (F = 48.67, df = 2; 507, P < 0.05). Also, each of the two factors independently has a significant influence on decision-making of the respondents information accessibility (= 0.6214; df = 507, T = 10.71, P < 0.05) and information utilization (= 0.8246. df = 507, T = 12.49 P < 0.05). The study also shows that information utilisation has a greater relative influence than information accessibility on decision-making of the respondents. Information accessibility and utilisation have significant positive multiple relationship with decision-making of the respondents (R = 0.8428, P <0.05). It is therefore recommended that the management should make relevant information accessible on time for the use of managers for improved decision-making in the Nigerian commercial banks.