About the Improvement of Management Quality

A. Soldatkin
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Abstract

The experience of the leading global corporations demonstrates the inefficiency of the organizational, industrial and technical measures in connection with the improvement of the production quality.For production quality improvement it is necessary to involve the personnel of the microeconomic system in the process of quality control. Quality control as the aim of microeconomic system is formed in the process of planning and goals development; it is implemented during organization operation, coordination and motivation and it is measured during control and is adjusted during the regulation process.It can be viewed during detailed analysis of the customized goals of the microeconomic system. Such goals are closely interconnected: reaching some of them means reaching the other ones and improvement of the quality of the latter. There are two reserves to improve the quality control of the microeconomic system: 1) it can be implemented through formation of the integrated system of management of microeconomic system and 2) it can be realized through application of the standards comparison during the building of the integrated system of quality control improvement within microeconomic system. It is necessary to provide self-examination of the microeconomic system during building of the integrated model for estimating the current level of quality control. During composing integrated model of quality control, it is necessary to take into consideration managerial practices and business cooperation of executives of manufacturing systems.Benchmarking can be a necessary tool for this. It is a standard of reference, the process of continuous examination of the best practices demonstrating the highest competitiveness. Standard of reference helps to understand ordinary microeconomic systems’ performance and leads to better results through interpretation and generalization of experience both in manufacturing and in management.
浅谈管理质量的提高
全球领先企业的经验表明,在提高生产质量方面,组织、工业和技术措施效率低下。为了提高生产质量,需要微观经济系统的人员参与到质量控制过程中来。以质量控制为目标的微观经济系统是在规划和目标制定过程中形成的;它在组织运作、协调和激励过程中实施,在控制过程中测量,在调节过程中调整。这可以在微观经济系统定制目标的详细分析中看到。这些目标是紧密相连的:实现其中一些目标意味着实现其他目标,并提高后者的质量。改善微观经济系统的质量控制有两种途径:一是通过形成微观经济系统的综合管理体系来实施;二是通过在微观系统内部质量控制改善综合体系建设过程中应用标准比较来实现。在构建质量控制现状综合模型的过程中,有必要对微观经济系统进行自检。在构建质量控制集成模型时,需要考虑制造系统管理者的管理实践和业务合作。基准测试是实现这一目标的必要工具。这是一种参考标准,是对最佳做法进行持续审查的过程,显示出最高的竞争力。参考标准有助于理解普通微观经济系统的表现,并通过对制造和管理经验的解释和概括,带来更好的结果。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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