The Educational Affordances of Mobile Instant Messaging (MIM): Results of Whatsapp® Used in Higher Education

Int. J. Distance Educ. Technol. Pub Date : 2018-04-01 DOI:10.4018/IJDET.2018040104

A. Klein, José Carlos da Silva Freitas Junior, Juliana Vitória Vieira Mattiello da Silva, Jorge L. V. Barbosa, Lucas Baldasso

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引用次数: 42

Abstract

The popularity of Mobile Instant Messaging MIM has prompted educators to integrate it in teaching and learning in higher education. WhatsApp® is a multi-platform instant messaging application widely used worldwide, however, there is still little applied research on its use as a platform for educational activities in management higher education. In this article, the authors present a quantitative and qualitative assessment of a concrete experience of WhatsApp® use that involved 140 undergraduate management students. Data were collected through questionnaires answered by the participants after the end of the experience of use, and also via content analysis of their conversations inside their WhatsApp® groups. The results indicate five main educational affordances of MIM that can be considered in management education: interactivity, knowledge sharing, sense of presence, collaboration and ubiquity. The article also explores the limitations of this tool and provides suggestions of good practices of MIM use for teaching and learning.

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移动即时通讯(MIM)的教育启示:Whatsapp®在高等教育中使用的结果

移动即时通讯MIM的普及促使教育工作者将其融入高等教育的教与学。WhatsApp®是一款在全球范围内广泛使用的多平台即时通讯应用程序，然而，将其作为高等教育管理教育活动平台的应用研究仍然很少。在本文中，作者对140名管理专业本科生使用WhatsApp®的具体体验进行了定量和定性评估。数据是通过参与者在使用体验结束后回答的问卷，以及他们在WhatsApp®群组内的对话内容分析来收集的。研究结果表明，MIM在管理教育中具有互动性、知识共享、存在感、协作性和普遍性等五大教育启示。本文还探讨了该工具的局限性，并提供了在教学和学习中使用MIM的良好实践的建议。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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Int. J. Distance Educ. Technol.

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